How we process orders
- Once the order has been approved, we will need time to prepare it for quality control and packing. After the order has reached the processing stage, you may no longer change or cancel the order.
- For standard shipping, a tracking number will be available and emailed to you within 7 business days, you may then track your package via either Fedex or your local post service. Electronic tracking records may take a few days to update, it's normal if you do not see any information at first.
- We ship express via DHL, although we still need time to prepare your order and cannot ship out your order on the same day, but delivery is still much faster than standard shipping. You may expect your package to arrive within 2 business days after you have received a tracking number.
Attention: Please be sure to enter your phone number at check out, without a phone number, the shipping carrier will not be able to make a delivery.